Human Resource Services – Your HR Partner

Many organizations lack their own internal human resources departments or do not have the depth and breadth of HR expertise needed to operate effectively. HCI was created to provide customized Human Resource Services and Solutions for all types of organizations and industries – from manufacturing, healthcare, financial services, retail, to government and non-profits. HCI HR professionals are skilled at providing a range of solutions: 

• Executive and Managerial Coaching
• Employee Development and Training 
• HR Department/System Audits 
• Workplace Complaints/HR Investigations 
• Interim HR Management 
• Consultation and Project Management
• Team Development, Team Building, and New Manager Assimilation
• Selection Process Development and Support

Executive and Managerial Coaching - Leadership Coaching can be an important tool for employee development, retention and improved effectiveness. Leadership training is effective for groups. However, there are times when individualized leadership coaching is needed. HCI leverages a coaching process that results in a customized individual development plan to meet the organization and individual’s objectives.

Employee Development and Training - Employee development is almost universally recognized as a strategic tool for an organization's continuing growth, productivity and ability to retain valuable employees. HCI takes great pride in delivering public and private training sessions that leverage a  combination of lecture, exercises, role plays, games, assessments, and skill checks to ensure maximum participant engagement and learning. 

HR Department/System Audits – The HR Audit is designed to aid employers in evaluating strengths, opportunities, and risks of their HR function. The audit results are presented by category, in a confidential summary report along with recommendations to serve as the basis in forming more effective, compliant HR strategies and solutions.

Workplace Complaints/Investigations – Workplace problems and complaints can carry serious legal and financial risks to a company. An independent, prompt and thorough investigation of a harassment or discrimination claim is crucial. An incomplete, inaccurate or biased investigation can aggravate the problem and increase the employer’s liability. HCI Consultants have years of experience in conducting investigations in areas such as: 

· Sexual and other workplace harassment 

· Discrimination (race, religion, disability, gender, etc.) 

· Threatening or violent behavior 

· Employee/Supervisor misconduct 

Interim HR management - Organizations that have had turnover in HR leadership often leave the position unfilled while they search for a new leader. This strategy not only places a burden on the organization, but it also can result in hasty hiring decisions. HCI Consultants can fill this role on an interim basis; keeping HR projects moving, managing the HR staff, and giving the organization the time to make a thorough hiring decision.

Consultation and Project Management - HCI can provide leadership for special human resource projects when resources are otherwise engaged or not experienced enough to lead some critical projects.

Team Development, Team Building, and New Manager Assimilation – Developing an effective team can contribute significantly to the overall success of the organization by improving employee engagement, motivation and trust, employers can expect higher productivity.  Savvy organizations recognize that team building is a worthy investment. HCI partners with organizations on short and long term endeavors depending on the need (i.e. 2 hour team or new manager assimilation exercises to 6 month assessments, action planning and follow up).

Selection Process Development & Support – The cost of poor hiring decisions is high; and the positive impact of individual productivity can be astonishing. Consequently, it makes sense for organizations to invest in a robust selection process. Who would not want to leverage available tools to increase the odds of selecting the most qualified, productive candidates? HCI assists organizations by training leaders on a range of selection topics – how to evaluate candidates; best tools to use; interview questions to ask; etc.  Additionally, we can develop and implement customized selection processes for employers – to cover the entire recruiting, selection, and offer process.