Training

Why Employee Development and Training?

Employee development is almost universally recognized as a strategic tool for an organization's continuing growth, productivity and ability to retain valuable employees.

There are multiple reasons to support emphasis on employee development and training:

Remaining competitive. Organizations are competing not only for market share but also for employees. Employees want to work for an employer that will upgrade their skills to keep them competitive with peers from other companies.
Dealing with ongoing skill shortages. Employers are experiencing difficulty filling mission-critical positions. Organizations are turning to apprentice programs, entry-level job training programs, and community partnerships to rebuild the talent pipeline.
Adapting to changing business structures. Leaner, flatter, continuously evolving organizations need employee development to ensure engagement and commitment. By providing creative development, executives signal that they value employees.
Increasing employee productivity. Employees who receive training and educational opportunities are more productive.
Reducing turnover. Research has shown that employee training reduces turnover and absenteeism.
Aligning employee development with the organization's needs. Employers should let strategic needs drive development.

With organizations spending more on learning than ever before, it’s important to ensure learners retain the knowledge gained from the training offered. The rate of forgetting is dependent on a number of factors; however, studies show that employees can forget as much as 50% - 80% when learning is not reinforced. HCI seeks to reduce the “forgetting” factor by leveraging a multi-faceted approach based on successful adult learning models. In particular, HCI training is accomplished through a combination of lecture, exercises, role plays, games, assessments, and skill checks.

Leadership Training - A Six (6) Day Training Series

Leadership Training for Lead People, Supervisors, Team Leaders

This Leadership Training Program is a 6 day, multi-module series focused on practical skills and tools Supervisors, Team Leaders and Lead People need to succeed in the business environment of today. Skill building is accomplished through a combination of lecture, exercises, role plays, games, assessments, and skill checks.

Most customers opt for the series as written. However, HCI routinely partners with organizations to customize curriculum topics, emphasis, and length to fit organization specific objectives.

Day One

Introduction to Leadership

Coaching & Feedback

Directing and Motivating Employees

Communication and Relationship Building

Human Resources Alphabet Soup

Day Two

Making the Transition from Peer to Lead

How to Stay Organized

Planning, Conducting, and Documenting Coaching

Managing Conflict

Day Three

Employee Engagement

Avoiding Harassment Pitfalls

Selecting the Best; Developing Others

Improving Internal and External Customer Service thru Communication

Day Four

Improving Communication Effectiveness

Bringing Out the Best of Every Generation

Dealing With the Problem Employee

Developing Trust

Day Five

Improve Emotional Intelligence.... Increase Leadership Effectiveness

Sharpen Critical Thinking and Problem Solving Skills

Understanding and Leveraging Influence in Leadership

Process Improvement Fundamentals

Day Six

Begin with the end in mind....Growing Your Leadership Effectiveness

Model The Way & Inspire a Shared Vision

Challenge The Process; Enable and Encourage Others

My Personal Road Map

Human Resources Certification Training PHR/SPHR

HR Certification Preparation PHR/SPHR

This is a training course for HR Professionals preparing to sit for the PHR, or SPHR Certification Exams and/or seeking to increase their HR knowledge. The program is offered as a 5 day training program focused on the five HR Topics covered in the HRCI exams for PHR, and SPHR Certification. Learning is accomplished through lecture, games, flashcards, online tools, and practice exams.

1. Learning & Development

2. Total Rewards

3. Talent Management

4. Employee/Labor Relations

5. Business Management & Leadership

Learning & Development

Learning & Development is about developing, implementing, and evaluating activities and programs that address employee training and development, performance appraisal, and talent and performance management to ensure that the knowledge, skills, abilities, and performance of the workforce meet current and future organizational and individual needs. (Exam Content 10% PHR; 12% SPHR)

Total Rewards

Compensation and Benefits focuses on developing/selecting, implementing/administering, and evaluating compensation and benefits programs for all employee groups in order to support the organization’s goals, objectives, and values. (Exam Content: 15% PHR; 12% SPHR)

Talent Management

HR workforce planning focuses on developing, implementing, and evaluating sourcing, recruitment, hiring, orientation, succession planning, retention, and organizational exit programs necessary to ensure the workforce’s ability to achieve the organization’s goals and objectives. (Exam Content: 16% PHR; 16% SPHR)

Employee & Labor Relations

Employee and Labor Relations is about developing, implementing/administering, and evaluating the workplace in order to maintain relationships and working conditions that balance employer/employee needs and rights in support of the organization’s goals and objectives. (Exam Content: 39% PHR; 20% SPHR)

Business Management & Leadership

This area is about developing, contributing to, and supporting the organization’s mission, vision, values, strategic goals and objectives; formulating policies; guiding and leading the change process; and evaluating organizational effectiveness as an organizational leader. (Exam Content: 20% PHR; 40% SPHR)

Human Resources Certification Training aPHR

HR Certification Preparation aPHR

This is a training course for HR Professionals preparing to sit for the aPHR Certification Exam and/or seeking to increase their HR knowledge. The program is offered as a 4 day training program focused on the six HR Topics covered in the HRCI exam certification. Learning is accomplished through lecture, games, flashcards, online tools, and practice exams.

1. HR Operations

2. Recruitment and Selection

3. Compensation and Benefits

4. Human Resource Development and Retention

5. Employee Relations

6. Safety, Health & Security

HR Operations

HR Operations refers to understanding the tactical and operational tasks related to workforce management and the HR function. Complying with the laws, regulations, and policies affecting the company. (Exam Content: 38%)

Recruitment and Selection

The focus of this area is to understand the hiring process including regulatory requirements, sourcing of applicants, formal interview and selection process, and on-boarding of a new hire. (Exam Content: 15%)

Compensation & Benefits

Compensation and Benefits refers to concepts related to total rewards such as pay and benefit programs. Responding to employee questions and handling claims in compliance with applicable laws, regulations, and company policies. (Exam Content: 14%)

Human Resource Development and Retention

Development and Retention encompasses understanding the techniques and methods for delivering training programs and developing individual employees. (Exam Content: 12%)

Employee Relations

Employee Relations refers to understanding the methods organizations use to monitor and address morale, performance, and retention. Balancing the operational needs of the organization with the well-being of the individual employee. (Exam Content: 16%)

Safety Health & Security

This area pertains to understanding the laws, regulations, and policies that promote a safe work environment; and using risk mitigation procedures to protect against workplace hazards. (Exam Content: 5%)